Our Team
Big heart and big IT energy
Our people are the heartbeat of our business, and it’s what makes us Innovative. From our humble beginnings in Hagerstown, Maryland, we’ve grown to serve a broader region — including the Washington, D.C. metro area — while holding tightly to what matters most: personalized service for our clients and a friendly, supportive culture for our team. We’re proud that many of our first employees (from back in the early 2000’s!) are still with us today.
Leadership
Jason Rappaport
President & CEO
Nicole Rappaport
Chief Financial Officer (CFO)
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Tyler Snyder
Chief Information Officer
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Rose Fetters
Vice President of Finance
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Alex Samuel
Vice President of Operations
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Stephanie Hurd
Director of Business Development
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Charlie Cousins
Technical Operations Manager
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Lauren Rappaport
Director of Strategic Accounts
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Aaron Sipes
Resource Manager
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Samantha Stotler
Human Resources Manager
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Marcie Baumbach
Purchasing & Inventory Coordinator
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Tony Cordone
Systems Technician, Help Desk
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Logan Desaulniers
Systems Technician, Help Desk
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Nick Eberhart
Systems Technician, Professional Services
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Scott Elwood
Systems Technician, L3
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Tyller Ferderer
Systems Technician, Help Desk
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Blake Forney
Staff Accountant
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Maliek Fuller-Williamson
Systems Technician, L3
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Jessica Gaylor
Account Executive
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Matthew Gross
Systems Technician, Field Service
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Adam Goldman
Systems Technician, Help Desk
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William Hartman
Service Coordinator
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Richard Hinsley
Systems Technician, Professional Services
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Julian Jones
Systems Technician, Help Desk
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Marianne Kreizman
Staff Accountant
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Dean Leib
Systems Technician, NOC
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Andrew Lindberg
Systems Technician, Field Service
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Tom Martin
Contract Administrator
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Connor McCoy
Service Coordinator
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David McKee
Systems Technician, Field Service
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Jay Searcy
Systems Technician, Professional Services
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Thomas Sheasley
Systems Technician, Help Desk
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Emmy Sickler
Account Executive
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Ryan Stickel
Content Specialist
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David Stillwell
Systems Technician, Field Service
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Justin Strahin
Systems Technician, Professional Services
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Jackie Unger
Systems Technician, Field Service
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Adam Warner
Systems Technician, L3
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Brad Weber
Business Development Specialist
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Cody Westwood
Backup Technician, NOC
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Jordan Williams
Business Development Representative
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Jennifer Young
Systems Technician, Field Service
Let us know you’re making a referral.
Send an email intro to a qualified contact.
We’ll send you $200 in gift cards OR make a $200 donation when we meet with your contact.
We’ll send you $300 in gift cards OR make a $300 donation when your contact signs a managed service contract.
How It works:
book an appointment
From printer support to a 24/7/365 US-based SOC cybersecurity response team, Innovative’s Managed Services will make your IT worries a thing of the past.