Managed Phone and Voice Services

Handsets, room systems, and mobile apps - communicate efficiently!

Your office phone system is likely connected to your IT infrastructure. This means that traditional phone system vendors must work with your IT team to maintain network security. Working with one vendor for data and voice communications means maximum efficiency from your network connections and devices.

Innovative's team sits in conference room with more team members on video conference

Streamline Communication

Whether you're working from the office or remotely, communicate efficiently with tools that are scaled and configured to suit your business's needs. 

Phone and Voice Managed Services support your:

  • Unified communications: streamline your communication strategy with phone, text, and voice all under one roof 

  • Call center management software & technology: manage call flow, predictive analytics, call quality management, training, advanced call routing 

  • On-prem VoIP phone systems: fully managed, scalable VoIP (Voice over Internet Protocol) systems allow your business flexibility without sacrificing quality 

  • Hosted cloud phone systems: access your work phones from anywhere 

  • Conference room systems & video conferencing: quality meetings for a hybrid team 

Our Areas of Expertise

  • Icon of a circuit board with connections and nodes inside a circle, representing technology or electronics.

    Information Technology

    The best IT is when you don’t have to think about IT. Our IT team helps you avoid temperamental printers and copiers, floods of IT requests, and sloth-like operating systems. We help scale your IT alongside your growth and keep your business up and running.

    IT Services
  • Security shield with a lock in the center, indicating cybersecurity or data protection

    Cybersecurity

    With a 24/7/365 US-based security operations center (SOC), redundant endpoint detection and response (EDR) solutions, cloud protection for Google Workspace and Microsoft365, and next-generation spam filtering, all joking stops for cyber.

    Cybersecurity
  • Icon of a copier machine.

    Printers & Copiers

    We re-establish healthy relationships between our clients and their printers. Through our flat-rate managed print and copy offering, you can maintain all of the printers and copiers on your network–from the main copy station to every scattered inkjet–and never run out of toner.

    Printers & Copiers
  • Icon of a database or server with a reload or refresh symbol above it.

    Business Continuity & Disaster Recovery (BCDR)

    True disaster recovery requires more than just backups. How long would it take to get up and running if you had to restore from backup? What if it’s weeks of downtime? True business continuity solutions allow you to continue operating while recovering from a data-loss disaster.

    BCDR

Elements of Your Innovative Partnership

  • Two people having a conversation in an office setting, one man and one woman, with glass walls and tables in the background.

    Friendly Team of IT Experts

    A team of IT professionals experienced in all aspects of business technology

    Our Team
  • Two people, man and woman, sitting at a conference table in a modern office, smiling and engaging in a meeting with laptops and digital tablets in front of them.

    No-Surprise Pricing

    Flat monthly fee pricing includes consulting, support, and maintenance

    Pricing
  • A young man in a light blue shirt talking on a landline phone in front of a computer monitor in an office setting, with another person working at a desk in the background.

    Realistic & Proactive SLA

    With response & resolution standards, our average “on hold” time is 60 seconds.

    Read our SLA
About Managed Services

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From printer support to a 24/7/365 US-based SOC cybersecurity response team, Innovative’s Managed Services will make your IT worries a thing of the past.