Managed Services for Manufacturing

Seamless connections (for your network and teamwork)

Modern manufacturing deals with big buildings, thick concrete, and industry-specific machinery, and you still have to deal with a common IT issue: communication between multiple vendors.

One of our core values, “the ball is always in our court,” means that when dealing with different vendors or points of contact, you don’t get stuck in the middle. It’s on us to take initiative and get the job done.

Three people in an office working on laptops, two men sitting at a desk and a woman standing nearby engaging with them, with office equipment and red wall in background.
Logo for McCutcheon's Apple Products Inc., featuring a woman in a blue dress and white apron at a vintage apple peeler, with the text 'McCutcheon's Apple Products Inc., Family Foods Since 1938.'

 “Our experience with Innovative Incorporated has been outstanding. Their help desk team is always responsive and knowledgeable, resolving issues quickly and effectively. Our account executive consistently goes above and beyond to recommend budget-friendly solutions that perfectly align with our needs.”   

- Meghan Custer, President, McCutcheon’s Apple Products, Inc. 

Our Areas of Expertise

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    Information Technology

    The best IT is when you don’t have to think about IT. Our IT team helps you avoid temperamental printers and copiers, floods of IT requests, and sloth-like operating systems. We help scale your IT alongside your growth and keep your business up and running.

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    Cybersecurity

    With a 24/7/365 US-based security operations center (SOC), redundant endpoint detection and response (EDR) solutions, cloud protection for Google Workspace and Microsoft365, and next-generation spam filtering, all joking stops for cyber.

  • Icon of a landline telephone with a cord, handset, and keypad inside a circle.

    Phone & Voice

    No one likes dropped calls or conference room feedback. Thanks to the increase in hybrid workspaces, our Innovative team has doubled down on details with phone, voice, virtual calls, your network, and their relationship with how you do business.

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    Printers & Copiers

    We re-establish healthy relationships between our customers and their printers. Our managed services for printers and copiers maintain all of the printers and copiers on your network - from the main copy station to all the small inkjets scattered about the office.

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    Business Continuity & Disaster Recovery (BCDR)

    Disaster recovery not only considers if your files can be restored from a backup, but also how quickly they can be restored from backup. Disaster Recovery plans for the worst-case scenario, when minutes and days can save your reputation and bottom-line.

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    24/7 Help Desk

    Have an IT issue? Call us. With response & resolution standards, our average “on hold” time is only 60 seconds. We’re ready to sort out your issue, whether it’s simple or complex.

Elements of Your Innovative Partnership

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    Friendly Team of IT Experts

    A team of IT professionals experienced in all aspects of business technology

  • Two people sitting at a conference table in a modern office, smiling and engaging in conversation, with laptops and office supplies on the table.

    No-Surprise Pricing

    Flat monthly fee pricing includes consulting, support, and maintenance

  • Young man with curly hair talking on a landline phone while working at a desk in an office, with multiple computer monitors, including an Acer monitor, in the background.

    Realistic & Proactive SLA

    With response & resolution standards, our average “on hold” time is 60 seconds.

book an appointment

From printer support to a 24/7/365 US-based SOC cybersecurity response team, Innovative’s Managed Services will make your IT worries a thing of the past.