Our Team

Big heart and big IT energy

Our people are the heartbeat of our business, and it’s what makes us Innovative. From our humble beginnings in Hagerstown, Maryland, we’ve grown to serve a broader region — including the Washington, D.C. metro area — while holding tightly to what matters most: personalized service for our clients and a friendly, supportive culture for our team. We’re proud that many of our first employees (from back in the early 2000’s!) are still with us today. 

Innovative company photo. Group photo of employees standing in front of a building with a sign that says 'Innovative Incorporated'.

Leadership

Jason Rappaport

President, CEO & Visionary

About Jason

Nicole Rappaport

Chief Financial Officer (CFO) 

About Nicole

Jeremy Walter

COO & Integrator

About Jeremy

Leadership

  • A smiling man wearing a red button-up shirt standing in front of a background with red and dark vertical panels.

    Tyler Snyder

    Chief Technology Officer

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  • A young woman with shoulder-length brown hair smiling, standing next to a red wall with large windows.

    Rose Fetters

    Vice President of Finance

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  • A smiling woman with shoulder-length brown hair, wearing a white top and navy blue cardigan, standing in front of a window with red framing.

    Stephanie Hurd

    Director of Business Development

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  • A woman with red hair standing in front of a window with a red frame and metal bars.

    Lauren Rappaport

    Director of Strategic Accounts & Marketing

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Management

  • A man with glasses and a goatee smiling, wearing a red polo shirt, standing next to a red cabinet with binders.

    Charlie Cousins

    Technical Operations Manager

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  • Young man with glasses wearing a black polo shirt with the logo 'Innovative Inc.' standing in front of a red metal fence with cars and trees in the background.

    Aaron Sipes

    Resource Manager

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  • Stephen Schutte

    Marketing Manager

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  • A young woman with shoulder-length brown hair and a big smile, standing indoors near a red window frame with a blurred outdoor scene in the background.

    Samantha Stotler

    Human Resources Manager

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Managed & Professional Services

  • Charlie Cousins

    Technical Service Manager

  • Jake Stromecki

    vCTO

  • William Hartman

    Service Coordinator

  • Connor McCoy

    Service Coordinator

  • Nick Eberhart

    Systems Technician, Field Service

  • Matthew Gross

    Systems Technician, Field Service

  • Justin Hughes

    Systems Technician, Field Service

  • Andrew Lindberg

    Systems Technician, Field Service

  • Mitchell Sneckenberger

    Systems Technician, Field Service

  • A young woman with long red hair, in a black collared shirt with a company logo, is standing in front of a glass window with a red frame, smiling slightly.

    Jackie Unger

    Systems Technician, Field Service

  • Dean Leib

    Systems Technician, NOC

  • David McKee

    Systems Technician, NOC

  • A young man with short dark hair, smiling, wearing a black T-shirt with red text, standing outside near a red and black building.

    Cody Westwood

    Backup Technician, NOC

  • Scott Elwood

    Systems Technician, L3

  • Maliek Fuller-Williamson

    Systems Technician, L3

  • Thomas Sheasley

    Systems Technician, L3

  • A man with short brown hair and a beard smiling in front of a building with red window frames, wearing a black polo shirt with a logo that says 'innovative'.

    Adam Warner

    Systems Technician, L3

  • Tony Cordone

    Systems Technician, Help Desk

  • Logan Desaulniers

    Systems Technician, Help Desk

  • Tyller Ferderer

    Systems Technician, Help Desk

  • Julian Jones

    Systems Technician, Help Desk

  • Richard Hinsley

    Systems Technician, Professional Services

  • Jay Searcy

    Systems Technician, Professional Services

  • Justin Strahin

    Systems Technician, Professional Services

Sales & Marketing

  • Lauren Rappaport

    Director of Strategic Accounts & Marketing

  • Stephanie Hurd

    Director of Business Development

  • Stephen Schutte

    Marketing Manager

  • Emmy Sickler

    Account Executive

  • Jessica Gaylor

    Account Executive

  • Lionel Nacario

    Sales Administrator

  • Ria Manlangit

    Sales Administrator

  • A dog wearing red glasses and a red bow tie against a red background.

    Jordan Williams

    Business Development Representative

  • Jamie Anderson

    Business Development Representative

  • Ryan Stickel

    Community Engagement & Marketing Specialist

Finance & HR

  • Rose Fetters

    Vice President of Finance

  • Samantha Stotler

    Human Resources Manager

  • Marcie Baumbach

    Purchasing & Inventory Coordinator

  • Blake Forney

    Senior Accountant

  • A dog wearing red glasses and a red bow tie against a red background.

    Marianne Kreizman

    Staff Accountant

  • Tom Martin

    Contract Administrator

Explore Our Lanes

  • “Someone’s asking us to prove what we can’t.”

    Clients, insurers and auditors want evidence. We help you organize it so the answer is ready before they ask.

    Explore Compliance & Governance

  • "I don't sleep well thinking about a breach."

    We help you understand where your real risk is, what to fix first and how to be ready if something happens.

    Explore Cyber Resilience & vCISO

  • "We're paying for tools we don't use."

    We review what you spend on platforms, licenses and vendors, and help you put that budget to work.

    Explore Technology Optimization

  • "I don't know where to start with AI, safely."

    We help your team find practical uses for AI and adopt them with guardrails that fit your business.

    Explore AI Enablement

  • "IT keeps surprising me, and so does the bill."

    We put a standardized, secure foundation in place with a clear monthly investment, so day-to-day IT stops being a variable.

    Explore Managed Services

Book an Appointment

From printer support to a 24/7/365 US-based SOC cybersecurity response team, Innovative’s Managed Services will make your IT worries a thing of the past.

Schedule a Call