Charlie Cousins

Technical Service Manager

About Charlie

Charlie has been one of Innovative’s top-tier technicians since he joined the team in 2013. He is a Cisco Certified Network Associate with an Associate of Applied Science degree in computer networking, a Bachelor of Science in IT network administration, a Master of Science in information security assurance, and numerous other IT and cybersecurity certifications.

Charlie is the technical arm of the service department leadership, serving as our lead technician and technical subject matter expert. He’s our go-to resource for escalated support, advanced troubleshooting, and critical security solutions. Charlie ensures the team implements sound technical strategies and maintains the necessary skill to provide the best technical expertise to Innovative clients.

Charlie’s favorite thing about Innovative is our culture. He loves technology, and loves that his job lets him play with technology daily.


Not everything you read on the internet is true - Abraham Lincoln


Charlie does woodworking in his spare time. He builds furniture and most recently built his own bass guitar!

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charlie cousins