IT Support Pricing

IT Strategy and Support Options

Three Pricing Options

Managed and Co-Managed IT Services Pricing

All prices reflect monthly fees.
Managed IT Services
Co-Managed IT Services - Flat-Rate
Co-Managed IT Services - Hourly

Starts at $68/Device $500 monthly minimum contract

Starts at $68/Device$500 monthly minimum contract

Starts at $525

Network Monitoring and Management

Included

Included

Starts at $25/Device

IT Strategy Consulting

Included

Included

Included

Help DeskEvery employee has access to help desk support. Standard Help Desk Hours are M-F 8 a.m.-5 p.m.

Included

Included

Up to Monthly Hour Allotment

Remote IT Support

Included

Included

Up to Monthly Hour Allotment

On-Site IT Support

Included

Included

Up to Monthly Hour Allotment

Vendor Management

Included

Optional

Optional

Threat Management

Included

Optional

Optional

Disaster Recovery

IncludedUp to 4 hours. Requires recommended back-up solution.

IncludedUp to 4 hours. Requires recommended back-up solution.

Up to Monthly Hour Allotment

Asset and Lifecycle Management

Included

Included

Optional

Shared Access to Network Documentation

Read Only AccessOptional

Read/Write Access Starts at $90

Read/Write Access Starts at $90

Co-Managed Service Desk

Starts at $100

Starts at $100

24/7 Emergency Support

Starts at $100

Starts at $100

Starts at $100

Innovative Incorporated Managed Services

Strategy Driven IT

You just need technology to work. You don't want to get bogged down in the technical details of every computer or network connection. But with multiple IT solutions available to meet any given need, how do you know you're making the right IT decisions?

Technology strategy - that's how. 

The best IT decisions are made by considering the business needs and objectives first. Managing IT as a strategic business process lets you get the most return on your IT investment. 

This is why IT strategy consulting is included with every service contract.

IT Strategy

Innovative Incorporated Managed Services

Additional Services

You likely need more than just IT support to use technology to it's fullest potential. Innovative is a one-stop-shop for supporting all aspects of the technology that runs your business.

Don't get stuck in the middle between your copier company and IT guy. With one partner to call for all of your technology, there is no question that the ball is always in our court.

compliance

Compliance and Security

  • HIPAA and PCI Compliance
  • Email Encryption and Filtering
  • Data Destruction with Certificate
  • Backup and Disaster Recovery
  • Dark Web Monitoring
  • Security Awareness Training
  • Device Encryption
  • Network Audits
  • Biometrics
phone

Voice and Communications

  • Video Conferencing
  • Email Licensing
  • Digital and VoIP Phone System Installation
  • Phone System Support
  • Phone System Maintenance
  • Chat and Instant Messaging
printer copier

Print and Copy

 

  • Multi-Function Copiers
  • Document Management
  • Assessments and Cost Analysis
  • Managed Print/Copy
  • Printer/Copier Support
  • Document Security
computer

Hardware and Equipment

  • Computers and Servers
  • Network Infrastructure 
  • Equipment Leasing
  • Commercial Warranties and Extended Service Contracts
  • Cloud Hosting
  • Project Management

Pricing FAQ

Do you require a contract?

Yes. Standard service contracts are 12 months.

Is there a minimum contract amount?

Yes. Managed service contracts start at $500/month. 

Do you sell hardware and equipment?

Yes. Customers with an active service contract purchase computers and equipment directly from us. Devices and other equipment recommendations are identified in your strategic technology plan. 

Do I have to buy hardware and equipment from you?

No, but we do offer preferential labor rates to install equipment purchased from us. Hardware purchased elsewhere often comes pre-installed with unnecessary software, is not commercial grade equipment, or doesn't include licensing to an operating system compatible with your other software. These factors make installation more time intensive and less predictable. Additionally, we can't include warranty repairs and parts under your service contract for equipment purchased from other vendors.

Let's Talk

Still not sure if you're a great fit for Innovative? Let's chat about it.

Schedule a 15-minute introductory call to find out what value we can deliver to your business.

Schedule a Call