PROFESSIONAL COMPUTER SERVICES


Office Productivity is Only Half the Battle

At Innovative, Inc. we provide computer repair, technical solutions, maintenance, and project management to a wide range of clients, but the most common environment that we serve is that of professionals concerned with office productivity and system reliability.

Law offices. Insurance agencies. Non-profit organizations. Administrative offices. These environments have a few key needs in common:

  • Integrated, streamlined systems – let’s avoid overly complex environments and provide staff and management with effective tools for productivity: document creation and management, email, faxing, and other core business applications.
  • Reliability – systems must be properly maintained, updated, and ready to work at all times. When a system failure occurs, such as a workstation error, corrective action must be swift and thorough.
  • Security – systems must be protected against outside intrusion or network security breach, and there must be organized understanding of the means to quickly deal with internal compromise as well.
  • Centralized, secure data with backup – data should never be spread unnecessarily among rogue users or ad-hoc systems. A centralized data repository, most often on a “server,” provides an industry-standard platform for securing data, backing up data, and in the wake of human error, natural catastrophe, or hardware failure, the means to recover data quickly.
  • Enhancement of productivity and staff morale – a good system enables staff to perform at their best. Just as a carpenter or mechanic requires the right tools, the office professional requires voice and data systems to meet the demands of the office workload. When these systems work reliably in a logical manner, they offer potential for greater efficiency. The mission-minded professional is often happier in his or her work and more productive.
  • Regulatory compliance – in many cases a business or organization must meet stringent demands for secure, reliable systems, imposed by government or industry oversight. The healthcare industry and credit-card merchants are prime examples.

The Benefits of Professional Technical Support

Smaller offices with budget concerns may look for savings opportunities in the form of “cheap” computers online or at a big-box retailer. Likewise, rather than hiring certified professionals, the budget-minded office might employ a well-meaning “computer enthusiast” to establish the computer networking and maintain the system, or hire so-called “geeks” barely qualified to work on home computers to ensure the reliability of mission-critical business systems. We’ve seen this hundreds of times when we are called in to perform the computer solutions and save the day after these ad-hoc and improperly implemented systems ultimately fail, leaving their owners without critical data and possibly in a legal bind with their customers, partners, clients or patients.

Meanwhile, Innovative, Inc. provides service through qualified, experienced, and industry-certified computer services & networking professionals. . Networking and business systems are in fact complex to configure properly for peak performance, security, and reliability. Furthermore, we employ a team of professionals. Ask our local competitors to name the certified technicians and engineers they employ – you might be surprised at how few are listed. Meanwhile, we employ no fewer than eight highly capable, experienced, and certified technical professionals who collaborate daily to ensure our clients’ needs are met, and expectations are often exceeded. This is why we proudly say that with Innovative, Inc., you can expect a better relationship with technology.

Here are a few of our Professional Services clients:

  • Coldwell Banker Innovations
  • Direct Mail Processors
  • Humane Society of Washington County
  • J. Edward Cochran Insurance
  • Mackintosh Realtors
  • Myers & Proctor, P.A.
  • Ridgerunner Publishing
  • Roger Schlossberg and Associates
  • Saunders Tax and Accounting
  • Town of Middletown
  • United Way of Washington County
  • Weiss Brothers Paper
  • Wright-Gardner Insurance